International Shipping Policy
We offer international shipping via EMS (Express Mail Service).
Please review the following information before placing an international order.
Shipping Method
All international orders are shipped via EMS (Express Mail Service).
Estimated delivery time is approximately 3–10 business days after shipment.
Please note that delivery times may vary depending on:
・the destination country or region
・customs clearance procedures
・local postal services
Customs Duties and Import Taxes
For international shipments, customs duties, VAT (Value Added Tax), import taxes, or customs handling fees may be charged when the package arrives in the destination country.
These charges are the sole responsibility of the recipient.
The amount and conditions of such taxes vary by country, and we are unable to determine or estimate these charges in advance.
For more information, please contact your local customs office or postal service.
Customs Clearance
During the customs clearance process, the local customs authority or delivery carrier may request information from the recipient, such as:
submission of identification documents
registration of a tax identification number
confirmation of the contents of the shipment
If such information is required, the recipient is responsible for completing the procedure.
Please also note that certain countries have additional requirements, for example:
・South Korea: Personal Customs Clearance Code (PCCC)
・Taiwan: Real-name authentication (EZ WAY)
・Some EU countries: VAT and customs processing fees
Failure to complete these procedures may result in delivery delays.
Shipping Delays
Delivery may be delayed due to circumstances beyond our control, including:
・customs inspections
・local courier or postal service conditions
・severe weather or natural disasters
・international logistics disruptions
Please note that we cannot be held responsible for delays caused by these factors.